Making Non-Emergency Service Requests

This form is only for requesting non-emergency services for RHA owned units. Please call 585-464-9600 for all emergency requests. 

If you are a Voucher Holder or Shelter Plus Care participant please contact your Housing Specialist at (585) 697-6105 to request an HQS Inspection.

All workorders will be addresses within 1-5 business days.

Your Name*
Your Street Address*
Phone Number
Reason for your request
Describe your problem
Please enter as much detailed information as possible including location of problem (kitchen/bathroom/bedroom).

Security Check*