John Hill, Executive Director of Rochester Housing Authority
Thank you for visiting our new website. While here, I trust you will find all the tools, resources, and information you are seeking.
I have accumulated more than 20 years of service in housing authority and private housing management, and most recently served as Executive Director of the Southern Nevada Regional Housing Authority in Las Vegas, from 2010 to this past April. During my time there, I lead the organization’s successful endeavor in managing a consolidated Housing Authority from three former agencies.
As Executive Director at the Rochester Housing Authority, my role is to support the Shared Leadership team, a model that includes a core group of diverse executives, each with a specialized area of expertise. Together, we’re furthering the organization’s mission of providing quality housing opportunities and services for the community.
What I’m working on:
Since joining the team in August 2016, I have worked closely with the Board of Commissioners to continue improving our housing products and services in all areas, especially customer care for our residents. We are also expanding our programs to foster greater self-sufficiency and independence for our residents and participates and expanding our role as a community partner.
We are positioning the agency for growth and greater opportunities by changing the way we do business. We’re creating more employment and training opportunities and expanding housing to build quality of life for residents, and so much more.
Here are some additional examples of changes happening here at RHA:
- I held Resident Town Hall Meetings at every housing development to better understand the needs from their perspective, resulting in program changes to increase customer service.
- Our ongoing efforts to revamp organizational culture through continuous training, mutual accountability, build capacity and improved performance management.
- Successful reorganization of our Leasing Operations Department (Section Eight), and the restructure of public housing operations is currently underway.
- We also expect to Change the Face of Public Housing through comprehensive modernization and other development activities.
The agency has done well over the years, but it’s our duty to our residents and the Rochester community to continuously explore opportunities for improvement and innovative resources that will help us provide the highest quality services.
Thank you again for visiting our website and learning more about the Rochester Housing Authority. Please consider also liking us on Facebook for real-time updates at www.facebook.com/rochesterhousingauthority.